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#Getmore with Safaricom’s new dynamic ‘Flex’ product.

Safaricom Director Consumer Business Unit, Sylvia Mulinge (C) together with Pad Heaven Founder, Florence Kamaitha (L) and Dapper Monkey Founder, Ian Arunga work at signing up for Flexi a fresh a new bundled product offering by Safaricom that will see consumers maximize on their phone subscriptions in regards to data, sms and calls.

I remember Pauline, we used to call her Okuyu. Not because she was from the Kikuyu tribe- which she was, but because she had her hand on three or four businesses at a go.

Okuyu would not shy away from businesses that most people thought were undignified. Okuyu sold sox and panties in town, distributed hot lunches to offices, and the last time I saw her, she was delivering fruit salad to people in offices in the CBD. It’s this hustler nature that made us change her name to Okuyu.

One problem with Okuyu is that you could not easily reach her when you needed her. She changed phone numbers by the day. That is how I lost contact with this entrepreneurial iron lady, almost 7 years ago.

Many SME business people have more than 3 phones at a go. This is why Safaricom, the leading Teleco in Kenya, has unveiled  a new product to fit SMEs. The innovative product Flex, gives customers the freedom to choose how they want to spend their airtime, be it on calls, SMS, or Data.

Currently across all telco providers, users purchase data, SMS and voice bundles in fixed packages. This may be cost  effective in some way, but ends up being a waste to some resources. Let’s use Okuyu as an example, she would benefit from SMS bundles because she communicated with most clients via SMS. Her internet bundles would get wasted because she would never actively use  the internet.

Upon signing up for the new service, customers will be able to convert their regular Safaricom airtime into ‘FLEX’ units, which will they will be able to use to gain 35 per cent savings on calls, SMS or data. The new offering will allow ‘FLEX’ customers to earn loyalty points every time they send above Shs 100 on M-PESA.

Flex is just as flexible as it’s name suggests. One can use the Flex Units purchased across the services- valid for voice, SMS and data- without restrictions.

Customers have three options when they sign up for FLEX – Daily FLEX for Sh99 offering 115 FLEX Units; Weekly FLEX for Sh599 offering 700 FLEX Units; and Monthly FLEX at Sh2,499 that is valid for 30 days and offers 3,100 FLEX Units.  Customers can roll over any unused FLEX units by renewing their existing FLEX bundles before expiry.

Each FLEX unit is worth 3MB of data, or a 20 seconds call, or three SMS. Customers with an active FLEX plan will earn 3 free FLEX units every time they send money on M-PESA (except for transactions that are below Sh100).

This means, a purchase of one month (2499) flex package is equivalent to either, 9.3 GB of data, 17 hours talk time or 9300 SMS. The good thing is that if you end up not using one of the services, you don’t waste your resources. You distribute them to fit your business lifestyle.

‘Okuyu my friend, you don’t have to change your phone number all  the time. I need to reach you’. If anyone knows where Okuyu is tell her that she can #GetMore with just one phone, the Flex way.

All Safaricom customers can access the FLEX proposition using the short code *100# for pre-paid customers and *200# for Postpaid customers or by visiting their nearest Safaricom outlet.

Your favourite restaurant menu now available on Yululate

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Photo Credits: Yululate

Good news for foodies. Kenya’s premier business review website, Yululate, has partnered with restaurants in Nairobi to make their menus available online. The website now has menus from restaurants, hotels, cafes, fast food joints, bars and pubs alongside their profiles.

The website’s vision is to connect businesses and consumers as well as give consumers a chance to find, rate and review local businesses and services.

Yululate is the first business review website in Kenya to have online menus.  “We aren’t just helping you with the decision on where and what to eat before going out, we are also making it easier for you when ordering in”, Imran Khan, founder and Director of Yululate says.

This feature was announced during a Food Tasting Event on 28th April at Slims Restaurant where the restaurant also launched a new menu.

Yululate has registered over 2,000 businesses in the food and travel industry, health and medical services, financial services, real estate, lifestyle and autos industry on the website alongside their photos, contact details, location and reviews. Consumers can now search for businesses, products and services by location and preference and are able to get all the information required to make informed decisions.

The platform allows for consumers to rant or vent at bad service and products. “We want to empower the consumer by giving them a voice to demand better services and products through reviews,” says Imran Khan.

Yululate also gives SME’s a chance to break down the digital divide and catch up with big businesses dominating digital platforms. 75% of Kenyan population has access to the internet and over half of them search for great services and products on search engines. By optimizing every business’s page on the website, Yululate offers SME’s the affordable opportunity to be found and to rank on search engines when consumers are searching for their services and products. Yululate attaches key words to every business’s page in order to increase the chance of being found online without necessarily having a website.

Implications of Chase Bank Receivership on clients

Chase Bank
Image credit

The Central Bank of Kenya (CBK) has today, appointed the Kenya Deposit Insurance Corporation (KDIC) as a receiver for Chase Bank Limited for one year.

According to a press release by CBK, the appointment of KDIC as a receiver for Chase Bank Limited has been carried out in the interest of its depositors, creditors and members of the public.

The topic of Chase Bank has been trending on social media since yesterday. This led to people withdrawing their moneys from the bank in panic. This article on Bloomberg, states that the move by CBK was due to the mass deposit withdrawals on Wednesday 6th.  This panic was triggered by reports of insider loans that were not reported on their audits, causing a restatement of their financial results. The restatement revealed a loss of 8bn lent to directors.

This morning, Kenyans awoke to a full page advert on the leading dailies of the appointment of a new board chair, Muthoni Kuria. Shortly after, CBK announced the receivership.

Chase bank was one of the few banks that supported startups. They were even awarded the overall best company to work for in 2015. Their tagline was ‘The Relationship Bank’, thus attracting more customers.

The people hard hit by this whole situation are the entrepreneurs who were banking at Chase Bank. Jokes aside, we are talking about businesses that have now stalled due to their moneys being frozen. Some are saying it is like a long term investment,  but the reality is people have been inconvenienced.

Customers with questions have been advised to call the KDIC on the following Tel. Nos. 020-6677000 or 0709 043000.

People had different views on the issues. Kennedy Kachwanya, of BAKE says in a  Facebook post that Chase Bank case came to the public domain when Bloggers wrote stories about the issue at the bank. He is of the opinion that the CBK Governor has so far been more reactive than proactive.

Chase Bank is the third lender to be placed under receivership since Patrick Njoroge was appointed as governor of the central bank in June 2015.  Imperial Bank is one of the other two that was placed under receivership on October 13th, 2015.

Many have mixed opinions on the responsible use of the social media. Here are some of the discussions.

SawaPay mobile App- US Diaspora funds transfer solution

: Left to Right - FCG Marketing Director Erastus Ndungu, FCG Managing Director Alan Osoro, The Kenyan Ambassador to the USA Hon. Robinson Githae, FCG Co-Founder Samuel Njehu and FCG Vice President, Regional Operations Americas Peter Okwera

Left to Right – FCG Marketing Director Erastus Ndungu, FCG Managing Director Alan Osoro, The Kenyan Ambassador to the USA Hon. Robinson Githae, FCG Co-Founder Samuel Njehu and FCG Vice President, Regional Operations Americas Peter Okwera

Having heard of the several stories of people in the diaspora getting conned of their investments back home, this comes as a relief. Now there is a mobile app that will allow instant money transfer from the USA to Kenya for free.

First Choice Global Limited (FCG), an international money transfer service provider, announced the launch of SawaPay. SawaPay is a new, simple and convenient money transfer and payment application.  The app will allow customers in various states in the U.S. to send money to loved ones in Kenya instantly and directly to bank accounts, M-PESA or Paybill for zero fees. This will allow customers to have the ability to pay for utilities such as water, power and mortgages.

During the launch FCG revealed that it had been appointed as the Exclusive Correspondent Agent for Sub Saharan Africa for CoinX, allowing the company to expand the service into other African Markets in the near future.

SawaPay is available to download on Google Play and will soon be released on the iOS App Store.

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Lifeboat to save saints: Kenyan faith based SACCO

sacco1

It is the fourth Sunday of the month. Pastor Ken Yapha is preaching a message “Building the Ark of wealth”. Sitted in the congregation, I observe a middle aged woman of light complexion and few words sitting on the latter pews. She occasionally whispers to her fellow congregants asking for interpretation of some English phrases she has missed as the preaching goes on. One would easily dismiss Esther Madenge as an ordinary “mama mboga”, who does not understand English.

After the second service, assistant pastor, Gerald Ndirangu announces among other things the monthly meeting. Lifeboat Cooperative Sacco holds meetings every month. For a church committed to empowering its members financially, among other things, the Sacco is one of their instruments.

Image credit

Lifeboat Cooperative Sacco was registered in March 2010. It was started with an aim to empower God’s people to wealth creation. The brain child of Pastor Ken Yapha, the overseer of the River of Life Fellowship, Lifeboat has raised several members to create means of income in today’s economic environment dogged with unemployment. “The Sacco is meant to do what a lifeboat does to sinking people at sea. It saves people when a boat is sinking”, Pastor Yapha says.

He adds that we are living in the midst of an economic sea which swallows people. “This is why the Christian is the most frustrated individual, he has to do things the right way yet at the same time compete with worldly people, he therefore gives up participation on the marketplace”, he comments.

Abraham Baraka has been Lifeboat’s chairman for five years. I understand he is a busy man from our phone conversation. He is currently preparing Lifeboat’s books for audit and has made time for an interview with me at 11.30 a.m. I am wary of the value he has on his time. Nairobi’s traffic jam is crazy. 20 minutes to our meeting time, I am in a noisy route 23 matatu at Jogoo Road, crossing my fingers that he does not call while I am still in traffic. By a stroke of luck, we maneuver our way into town by 11.35.

Safely away from the blasting music, I call Baraka and agree to meet him next to Kenya Archives. The entrepreneur who is a father of five is devoted to the Sacco’s management. At 11.45, we snake our way along the busy Accra Road to a restaurant, exchanging pleasantries. “My family is doing well by God’s grace”, he says. Smiling, he reprimands me, “If I have an appointment, I strive to make it ten minutes earlier.” I express my apologies for keeping him waiting.

He does not lead the Sacco alone. Lifeboat has five officials- the chair, vice chair, secretary, treasurer and a committee member. The officials are monitored by a three member supervisory committee that is chaired by Pastor Yapha. The supreme authority of the Sacco is the Annual General Meeting, comprised of members, an official from the department of Cooperative and Development, together with the Sacco’s officials. “Saccos are fully democratic and that’s why the AGM holds major decisions”, Says Baraka.

At each AGM, a third of the committee has to retire and new officials elected. “At Lifeboat, we create a succession plan by nurturing leaders”, he informs me. “One lesson I learnt from Myles Munroe is, the best way to outlive your life is to make yourself irrelevant by putting systems in place to make the organization work without you’, Baraka adds.

Saccos are monitored by the government. “Once you are an official, you become a public servant and everything you do in office has to be scrutinized”, he asserts. He informs me that the accounts he is preparing, are audited yearly by an independent government appointed auditor. Accounts have to be audited in preparation for the next AGM, which will be in March 2015.

During the last AGM, the auditor raised the Achilles’ heel of handling cash from deposits and loan repayments. “This is why we introduced the standing orders”, he says. “Change is intentional though at the beginning, one might face opposition”, he adds. He informs me that some members were not happy with the standing order decision that was made during the last AGM. He explains that to access a loan, members are required to have saved through a bank standing order for six months.

Each member contributes a minimum of 1200 shillings monthly, and is to have a minimum of 5000 shares. “The Sacco’s income is from the interests on loans”, Baraka tells me. He says that the leadership is purely on a voluntary basis.

Lifeboat has divided the members into cell groups who guarantee one another for loans and encourage each other to do businesses and investments. This way, the leadership can easily track loan repayments. “We operate on a platform of trust and integrity of our members”, he says. He further adds that the default rate has been 0.5%, with the loan defaulters being in touch with the Sacco’s management. Those are not bad debts”, he informs me.

What are their weaknesses? “We realized that members were saving and reluctant to borrow loans. A lot of money was dormant in the account,” he says. We had to empower members to start borrowing”, he adds.

Esther Madenge is one of Lifeboat’s 500 members. She paid for her son’s college education, owns land in Ruai and is farming vegetables and rearing rabbits and chickens. “My husband is unemployed, so he is the one who now operates my vegetable business in Maringo estate”, she says. “All these projects have been made possible by loans from Lifeboat”, she adds.

Pastor Ken Yapha has seen people raised through Lifeboat. “Someone who started borrowing 5000 shillings and now can borrow 100,000 shillings”, he explains. He says plans to introduce Lifeboat Housing Sacco are underway.

KCB Group launches KShs.50 Billion #2Jiajiri program

A beneficiary receiving a scholarship certificate.

A beneficiary receiving a scholarship certificate from Ambassador Robert F. Godec. Photo: @JoshuaOigara

KCB Group has launched an ambitious KShs. 50 billion enterprise development program geared towards birthing a new cadre of youthful entrepreneurs within the informal sector to ease the country’s unemployment crisis.

The programme dubbed 2JIAJIRI”, is expected to benefit at least 500,000 entrepreneurs in 5 years, thereby creating at least 2.5 million direct and indirect jobs.

KCB Group CEO Joshua Oigara said the program’s main objective is to provide the beneficiaries with the vocational and enterprise development skills necessary to drive employment and wealth creation in selected sectors such agricultural enterprise, automotive engineering, construction, beauty and domestic services.

The Bank has set aside KShs. 10 billion annually in the next five years towards driving this enterprise development program over the funds which will be used largely to support small and medium businesses run by the youth. 2Jiajiri program will be run through the KCB Foundation.

KCB Group Chairman Ngeny Biwott said the program fits well within Kenya government’s resolve to boost youth employment, potentially raising country’s economic prospects.

“We believe that through partnerships with organisations, we can redefine the youth unemployment challenges we are facing,” said Mr. Biwott  “We are committing to changing the youth narrative in the country,” he added.

The program targets both existing 70% and potential entrepreneurs 30%. For existing entrepreneurs, 2Jiajiri seeks to up skill and formalize the technical and enterprise skills of the selected youthful entrepreneurs. Upcoming entrepreneurs will receive technical skills, financial support for startups and business advisory services. Cognizant of the fact that not all are entrepreneurs, some of them will be linked to work-experience programs to give them hands-on training while exposing them to market opportunities.

Stages

  1. Skills development- 6 months Scaling for 30% of the novice entrepreneurs most of whom are the youth. Upscaling for 70% existing entrepreneurs will be for 3 months.
  2. Incubation stage- Beneficiaries will have access to asset finance, working capital, book keeping training, networking opportunities, App developers and even interact with university students over a 12 month period.
  3. Release into the market.

Already, 2,000 youths have begun classes in 89 institutions spread across the country for the various 3-6 months courses.

Benta Achieng Wamaua, one of the beneficiary is an orphan struggling to raise 7 children, three of whom are her own and four belong to her deceased sister. She shares a single room with her family, in Huruma estate, one of the slum areas in Nairobi. She has benefited by gaining hairdressing skills and even aspires to braid Kenya’s first lady’s hair. That is what hope can give you- ambition.

KCB Group believes that this program will be a game changer in the country where over one million young people enter into the labor market annually without any skills some having either dropped out of school or completed school and not enrolled in any college.

This is further compounded by the fact that almost 155,000 who join the labor market annually after completing training in Technical Vocational Education and Training Institutions or at the university to acquire skills that often do not meet the expectation of employers.